Many companies are realizing it’s no longer enough to run surveys or user test a couple of times a year. Instead, they’re working constantly to build a consistent experience across channels and on all devices, and customer feedback is the driving force behind that work.

In UserTesting’s 3rd annual UX Industry Survey, they sought to dig deeper into some of those trends and uncover more insights on how companies approach user experience. In this free Executive Summary, UserTesting highlights the findings of more than 7,700 responses, along with important insights and industry changes.

Download this free report summary today to learn about the findings, and see how they apply to your UX strategy.